How to Check for Updates

Extreme Management Center applications provide an easy way to access the Extreme Networks website to obtain information about the latest Management Center product releases and Extreme Networks firmware releases available for download.

Instructions on:

Checking for Extreme Management Center Updates

Use the following steps to check for Management Center software updates available for download. If updates are available, you can download the updates from the Extreme Networks website. You must be a member of an authorization group that includes the "Request and Configure ExtremeNetworks.com Support" capability in order to perform the check for updates.

Before using the Check for Updates feature, it is important to configure your Update Credentials in the ExtremeNetworks.com Update Suite options (Tools > Options). These credentials are used to access the website to obtain the update information. First, create an account at ExtremeNetworks.com and define a user name and password for the account credentials. Then you can configure those credentials in the options.

In addition, if your network is behind a firewall, you must also specify in the options the HTTP Proxy server being used, prior to performing an update. Check with your network administrator for the proxy server information.

After you have configured the options, use the following steps to check for Management Center updates:

  1. From any Management Center application, select Help  > Check for Updates in the menu bar.
  2. The Updates Available window opens where you can view the new updates that are available for download.
  3. Click on the Download Release link to access the website and navigate to the Network Management Suite (NMS) software download page where you can initiate the download. Click on the Release Notes link to open a PDF of the Management Center release notes. You need to enter credentials to access the website; use the same credentials configured in the ExtremeNetworks.com Update Suite options (Tools > Options).

Scheduling a Check for Updates

You can schedule a routine check for Management Center updates that takes place automatically.

  1. Select Tools > Options in the menu bar. The Options window opens.
  2. In the left-panel tree under Suite options, select ExtremeNetworks.com Update.
  3. In the right-panel Schedule Updates section, select the desired schedule: Daily or Weekly.
  4. If you have specified a Weekly check, use the drop-down menu to select the day of the week you wish the check to be performed, and set the desired time. If you have specified a Daily update, set the desired time.
  5. If your network is protected by a firewall, click the Edit button in the HTTP Proxy Server section to open the Edit Proxy Settings window. Select the Specify Proxy Server checkbox and enter your proxy server address and port ID. Consult your network administrator for this information. Click OK to close the window.
  6. In the Update Credentials section, enter the credentials used to access the ExtremeNetworks.com website to obtain update information.
  7. Click OK to set the options and close the window.
  8. When the scheduled update check is performed, a message in the Event Log informs you if updates are available.
  9. If updates are available, select Help  > Check for Updates in the menu bar.
  10. The Updates Available window opens where you can view the new updates available for download. Click on the Download Release link to access the website and navigate to the Network Management Suite (NMS) software download page where you can initiate the download. Click on the Release Notes link to open a PDF of the Management Center release notes.
  TIP: The last time Check for Updates executed successfully is reported in the Help > About Extreme Management Center window.

Checking for Firmware Updates

Use the following steps in Inventory Manager to check for firmware updates available for the devices in the Management Center database. If updates are available, you can download the updates from the Extreme Networks website. Once you have downloaded the updates, you can use the Firmware Upgrade Wizard to upgrade your network devices. You must be a member of an authorization group that includes the "Request and Configure ExtremeNetworks.com Support" capability in order to perform the check for updates.

Before using the Check for Updates feature, it is important to configure your Update Credentials in the ExtremeNetworks.com Update Suite options (Tools > Options). These credentials are used to access the website to obtain the update information. First, create an account at ExtremeNetworks.com and define a user name and password for the account credentials. Then you can configure those credentials in the options.

In addition, if your network is behind a firewall, you must also specify in the options the HTTP Proxy server being used, prior to performing an update. Check with your network administrator for the proxy server information.

After you have configured the options, use the following steps to check for firmware updates:

  1. In Inventory Manager, select Tools  > Check for Firmware Updates in the menu bar.
  2. The Updates Available window opens where you can view the new updates that are available for download.
  3. Click on the Download Release link to access the website and navigate to the product Firmware download page where you can initiate the download. Enter credentials to access the website; use the same credentials configured in the ExtremeNetworks.com Update Suite options (Tools > Options).

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