How to Download Firmware


You can download a firmware image file to a device using the Firmware Image Download window. You must have a TFTP server running to perform the download operation.

  NOTES: Console does not support firmware download for the RoamAbout R2.

This window is only available on devices that support the etsysConfigurationManagementMIB, cfgGroup, or ctDL MIBs.
  1. From the main Console window, right-click the device in the left panel and select Firmware Image Download from the menu. The Firmware Image Download window opens. (To open the window in Device Manager, select Utilities > Firmware Image Download from the Device View menu bar.)
  2. In the Operations area, select the desired type of operation:
    • Download -- Performs a download of the specified firmware image to the device. This operation will not activate the new firmware. A Reset operation must be performed to activate the downloaded image.
    • Download & Reset -- Performs a download of the specified firmware image to the device and resets the device with the new image as soon as the download is complete.
    • Reset -- Resets the device so that new firmware can be activated.
  3. In the Download Settings area, specify the TFTP server to perform the download operation. You can enter the TFTP server's IP address, or use the dropdown list to select the TFTP server to perform the download operation. This list contains up to seven IP addresses: the IP address for the local workstation (local), the IP address of the TFTP server last set on the device (current), and up to five previously entered IP addresses. Greater than five addresses can be entered during a particular TFTP Download session, but only five are retained after this window is closed.
  4. If your TFTP server is configured with a root directory, select the Server uses Root Path checkbox, and specify the root directory in the Path field (or use the Browse button to navigate to the directory). The root directory is the base directory to which the TFTP server is allowed access. The TFTP server will be allowed to download files from this directory and any of its sub-directories. If the NetSight TFTP Service is being used, the checkbox will be selected with the root path as specified in the Services for NetSight Server view of the Suite-Wide Options window.
     NOTES:Devices that support etsysConfigurationManagementMIB must use a TFTP server that is configured with a root directory.

    When using a remote TFTP server, mount or map the remote machine's TFTP root directory. Then specify the mounted or mapped drive as the root directory.
  5. In the Full Image Path Field, enter the full path and filename of the image file you want to download to the device. You can also use the dropdown list to select a path and filename or use the Browse button to navigate to the file. The dropdown list displays the path as set on the device (current), and the last five paths used in this window. If you have specified a Root Path, the browse capability is limited to the directories below that root path.
     NOTE:The Path to Set on Device field displays the target path and filename as it will be set on the device. If the Server Uses Root Path checkbox is selected, the specified root path is stripped from the full path and filename. If the checkbox is not selected, this field displays the same path as the Full Image Path field.
  6. Click Apply to initiate the download operation. For an explanation of status messages, see the Firmware Image Download Window Help topic.
  7. If you have performed a Download operation (versus a Download & Reset operation), you must perform a Reset operation to activate the new firmware.
    1. In the Operation area, select the Reset option.
    2. Click Apply to reset the device and activate the new firmware.

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